CHICustomer Hostility Index
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Roblox · CHI Company Investigation · Creator Platforms

RobloxRoblox Corporation · NYSE: RBLX · Robux, avatar marketplace and user-made experiences · Players, parents and creators

Conclusion: Supports · Scope: the Robux economy, purchased digital value and account control · Not a finding of fraud, gambling or unlawful conduct · No score assigned

You buy the Robux. Roblox keeps the control.

Roblox’s customer-hostility problem is not what Robux cost. It is what happens after real money becomes Robux: customers receive revocable, non-exportable digital access inside an economy Roblox controls. Robux cannot ordinarily be turned back into money, what a customer accumulates depends on continued account access, and Roblox’s Terms let it revoke Robux and acquired content. Prices, and a growing number of economic functions, run through a virtual currency and, since 2026, a subscription.1,2,5

1,000 / 800Robux for $9.99 on web and gift card / in app stores and consoles, Roblox’s own price data
NoneSanctioned cash-out route for an ordinary customer’s purchased Robux
Since 2017Robux sold as a revocable licence, in the archived Terms reviewed back to June 2017
26.6%Of a consumer’s dollar a creator can cash out on a standard in-game sale, Roblox’s figure

The prices are not the finding. Roblox’s US Robux packages have been nominally stable for years, and buyers on the web get more Robux per dollar than before. The finding is about what the customer holds once the money has been spent.7,8

Roblox termsRoblox’s Terms, help pages, creator docs or filings Court recordan order, a filed settlement or a docket record Allegationclaimed by a regulator or plaintiff, not adjudicated Settledresolved without an admission of wrongdoing CHI readingCHI’s interpretation or arithmetic
● Estimated read 9 min
01 · Real money becomes revocable access

A purchase of Robux is a licence Roblox can take back.

Roblox’s Terms say that buying Robux gives the customer a “limited, non-transferable, revocable license” to use them, and that Robux have “no equivalent value in real currency.” Ordinary users cannot redeem them for money.1

Roblox Terms of Use
If the account ends“Invalid”“if you delete your Account or your Account is terminated for any reason, all Robux in your Account will become invalid”2
RevocationNo refundRoblox may revoke Robux “at any time without notice, refund or compensation at our sole discretion”2
Removed contentNot requiredRoblox “is not required to refund any Robux” spent on removed content, “except where legally required”1
This is not new in 2026.

Archived versions of the Terms show materially the same powers since at least June 2017, when Roblox claimed “the absolute right to manage, modify, suspend, revoke, and terminate your license to use Robux without notice, refund, compensation, or liability to you.” The Terms taking effect on 1 November 2026 restate the regime more explicitly. They also add protections: notice of reasons for enforcement, advance written notice before a termination without cause, and a statement that users may appeal decisions in court.2,4

Europe gets a different text. Roblox’s separate EEA, UK and Swiss Terms allow revocation “where reasonable and proportionate”, on “sufficient evidence”, with reasonable advance notice, and omit the ground that “the Robux offering is suspended or discontinued.” Roblox writes narrower terms where the law requires them.3

02 · A closed economy

Money goes in. For an ordinary customer, it does not come back out.

Every route out of the Robux economy that CHI tested either returns Robux rather than money, is reserved for creators, or is prohibited under Roblox’s rules. Once a customer has converted money into Robux, the decision is, for practical purposes, irreversible.

  1. 1 · PayCash

    Card, app store, console store or gift card.

  2. 2 · ConvertRobux

    A revocable licence with no stated cash value.

  3. 3 · SpendItems, passes, subscriptions

    Licensed virtual content, usable only on Roblox.

  4. 4 · ExitNo consumer cash-out

    No sanctioned route back to money for the customer.

Real moneyValue that exists only inside Roblox →

What an ordinary customer cannot turn back into cash through Roblox

  • Purchased Robux, and Robux from a subscription stipend5
  • Robux from gift cards, which “may not be redeemed for cash” except where law requires5
  • Robux received in a transfer or from trading or reselling items the customer did not create5
  • Avatar items, passes and other purchased content: no export, no cash resaleLimited items can be resold or traded, for Robux only, by Plus or legacy Premium subscribers20

The one cash exit: Developer Exchange, for creators

  • Pays out only qualifying Earned Robux, from things a creator made and sold5
  • Excludes direct purchases, stipends, gift cards, transfers and trading5
  • $0.0038 per Earned Robux at the standard rate, against an average Robux selling price of about $0.015,30
  • “Roblox will decide in its sole discretion whether to offer you a Cash Out”5

Creators can cash out; customers cannot. A customer’s purchased dollar re-enters the cash economy only when spent with a creator, who recovers about 27 cents of it (section 10). Selling accounts or Robux off-platform is prohibited.31

03 · The same dollar, different Robux

How many Robux a dollar buys depends on where it is spent.

Since 26 November 2024, Roblox has given buyers on its website, desktop app and gift cards up to 25% more Robux than buyers in app stores and on consoles. Roblox calls this differential Robux pricing, linked to channels with lower transaction fees. The amounts below come from Roblox’s own purchase-page data.7,8,30

PackageWeb, desktop, gift cardApp store, consoleWeb advantage
$4.99Web500App400Advantage+25%
$9.99Web1,000App800Advantage+25%
$19.99Web2,000App1,700Advantage+17.6%
$199.99Web24,000App22,500Advantage+6.7%
Four of nine packages shown. Source: the robuxAmount and non-promotional platform amounts embedded in roblox.com/upgrades/robux (read 16 Oct 2026), consistent with Roblox’s 26 Nov 2024 announcement and Microsoft’s Xbox catalogue. PlayStation and Amazon amounts were not independently verified.7,8
“We have modified our ‘Buy Robux’ user experience to steer more traffic to lower-cost channels.”

Roblox shareholder letter for the fourth quarter of 2025, 5 February 2026. Its annual report adds that it has seen “some shift of our sales towards distribution channels with lower transaction processing fees, such as desktop and prepaid cards.”9,30

This cuts both ways. Informed buyers get more for their money, and the difference reflects real differences in what app stores charge Roblox. The CHI point is narrower: the value of a dollar depends on the channel. Roblox documents the difference on its web materials; no documentation or screenshot of an equivalent in-app disclosure was found in this investigation, which did not test a purchase inside an app.

04 · Prices in Robux

Customers spend Robux, not dollars.

Roblox prices most virtual purchases in Robux rather than simultaneously displaying an ordinary-currency equivalent. No cash-equivalent display was found in the flows reviewed. Roblox’s purchase prompts for creators are set in Robux, and its help pages describe item prices in Robux.6,29

The customer pays$9.99For a package of Robux, once
The item showsRobuxA price in Robux, with no dollar figure beside it in the flows reviewed
The exchange rate~0.8–1.25¢Per Robux, varying by package and channel CHI reading

What this does not claim. It is not a finding that Roblox hides prices, and it was not tested on every device or region. Some products, including certain paid-access experiences and subscriptions, are priced directly in ordinary currency, and parents’ spending alerts are set in dollars.15,37

05 · Per-user price testing

Two players can see two prices for the same item.

Roblox’s Price Optimization and Managed Pricing tools run tests in which different groups of players see different prices for a creator’s passes and developer products. Tests last about three weeks, run automatically at least every 90 days, and can end in a recommended price increase as well as a decrease. New experiences and items are enrolled by default.10,11

Roblox creator documentationRoblox announcement thread
What players see

One price, no notice

A Roblox representative replying in the official announcement thread stated: “Players aren’t notified that a test is running, and there’s no option for a player to opt out and pay the standard price.”11

What creators see

Advance notice and an override

“You’ll be notified at least 7 days before every test runs, and you can adjust, override, or opt out at any time.”11

The party paying the price is the only party not told a test is running.
Price testingUp or downGroups of players see different prices; increases are a possible outcome10
Regional pricingOnly lowerPrices “will never exceed the default price you set,” and are never cut by more than 70%12
Offers · since June 2026Roblox-fundedTargeted discounts for eligible users; creators are paid on the undiscounted price39

Terms used here. Roblox’s names are Price Optimization, Managed Pricing, regional pricing and Offers. The no-notice statement is a forum reply, not formal documentation; the documentation describes no player notice either.

06 · Refunds

Refund rights are fragmented across Roblox, platform stores, jurisdictions and product types.

Roblox’s stated default is that a Robux purchase is final: “At this time, there is not a way to get Robux back once you have made a purchase. This includes accidental purchases.” In-experience purchases are generally not refunded either. That is the rule; it is not the whole picture.13

The default

  • Robux purchases are final, including accidental ones13
  • In-experience items: “in general, we are not able to offer a refund”13
  • Purchases through Apple, Microsoft, PlayStation, Amazon, Meta or Samsung “cannot be refunded by Roblox”; each store applies its own rules14
  • Subscriptions are non-refundable under Roblox’s Subscription Terms38

The exceptions

  • Unauthorized charges on card, PayPal or Google Play, under what Roblox calls a “permissive refund policy”14
  • Robux credited back for avatar items Roblox removes by moderationCommitted under a class-action settlement, below16,18
  • A 48-hour refund request on paid-access experiences priced in ordinary currency15
  • Statutory rights in some jurisdictions, including Korea and the EEA3
  • Customer Support refunds, confirmed by Roblox’s September 2026 developer notice for refunded passes and products17
“Once a charge has been disputed, a refund cannot be issued.”

Roblox asks customers to “contact Customer Support before disputing any charges.” Its help page says unauthorized charges “may result in the permanent closure” of associated accounts, and that accounts associated with unauthorized charges “are subject to deletion.” That language is discretionary, and it is tied to the unauthorized charge, not to the act of disputing. This page does not claim that a chargeback automatically deletes an account.14

Doe v. Roblox · N.D. Cal. 3:21-cv-03943

Final approval 5 October 2023

$10 million Settled without admission

Roblox agreed to “maintain the policy implemented in September 2021 to credit accounts for Robux spent on moderated items by users not in violation of the Roblox Terms of Use for a period of no less than four (4) years.” Roblox denied the allegations.18,19

Paid out759,766,434 Robux to 16,207,149 accounts; $23,080 in cash
CHI reading

A real protection, paid in Robux

Into 2027 Minimum life of the commitment

The settlement created a genuine customer protection. Almost all of its value was returned as Robux, inside the same closed economy, and Roblox’s consumer refund page still says moderated items “may not be eligible for refund.”13,19

StatusCommitment in force
07 · Value lives in the account

What a customer has bought exists only as long as the account does.

Roblox’s Terms say that “Account suspension or termination may also involve the suspension or termination of access to any content you have acquired on the Services, including without limitation Robux, Experience access, In-Experience Items, and Virtual Items.” Roblox may also remove content “without advance notice”, without a refund except where legally required.1

  1. 1Cash paid

    A real-money purchase.

  2. 2Robux and virtual content

    Licensed, not owned.

  3. 3Held in the account

    Not exportable, not transferable as cash.

  4. 4Account terminated

    For a rule violation, or another ground in the Terms.

  5. 5Access can end

    Robux can become invalid; content access can end.

Roblox help page · Trading

Ordinary-language ownership

“Once you own a Limited, you can keep it, wear it, resell it for Robux, or trade it.”20

Roblox Terms of Use

A licence, not property

Users acquire a licence. The Terms deny “enforceable property rights” in virtual content and, from November 2026, any “ownership interest in Robux”, and let Roblox revoke both.1,2

The help pages speak the language of ownership. The contract does not.
Appeal window30 daysOne review; “Submitting an appeal does not guarantee the consequence will be removed”21
Reversed on review · 2025 DSA report10.7%295,591 of 2,755,763 complaints about account suspensions or terminations22
What an appeal restoresNot statedNo Roblox page says whether Robux, items or subscription time come back21

How to read the reversals. A material share of appealed account actions were reversed on review. Many concerned temporary suspensions, and the report does not say why decisions were reversed or what value was restored. They are not a count of false bans.

08 · Premium’s one-way exit

Legacy Premium members can stay. If they leave, they cannot come back.

Roblox closed Premium to new subscribers on 30 April 2026, when it launched Roblox Plus. Existing members may keep Premium, but “should they cancel, the option to resubscribe will no longer be available.” A renewal that still fails after the retry period also ends the subscription for good.23

  1. 10 Apr 2026
    Changes announced

    Premium closure, the no-resubscribe rule and the 30 May benefit change published together.23

    Roblox statement
  2. 30 Apr 2026
    Premium closes; Plus launches at $4.99

    New Subscription Terms reserve the right “to update the Subscription benefits at any time and for any reason.”24,38

    Roblox terms
  3. 30 May 2026
    Legacy Premium loses its 10% Robux purchase bonus and logo

    Fifty days after the announcement; no price change was announced. Monthly Robux and trading continue.23

    Roblox statement
Prospective, not retroactive.

Roblox reduced benefits prospectively for a closed group of legacy subscribers, with 50 days’ notice, while making cancellation effectively a one-way exit. Nothing already paid for was taken back. CHI reading

09 · Roblox Plus

A $4.99 subscription now sits in front of the economy’s exits and side doors.

Trading, reselling Limited items, sending Robux to another user and publishing avatar items now require Roblox Plus, or a legacy Premium tier. Some of this is re-gating; some of it is new.20,24,25,28

FunctionBefore 2026Since 2026
Trading Limited itemsBeforePremium requiredNowPlus or legacy Premium, plus an age check · re-gated
Reselling Limited itemsBeforePremium requiredNowPlus or legacy Premium · re-gated
Giving Robux value to another userBeforeBuying a friend’s pass in any gameNowCross-game sales ended 29 May; sending Robux needs Plus
Publishing avatar itemsBeforeNo subscriptionNowPlus or Premium 1000/2200, plus ID or linked-parent verification and 2-step verification
Plus private serversAt launch“Free and unlimited”From 24 SepOne per game
Sources: Roblox help pages on trading and Plus; announcements of 29 May, 15 Jul and 7–14 Jul 2026. Roblox’s second-quarter 2026 letter says ending cross-game sales “negatively impacted” monetization.20,24,25,26,28,33

In Plus’s favour. “Roblox does not take a fee” on Robux transfers between users. Plus discounts of 10%, rising to 20% after three months, are “provided by Roblox” and do not reduce what creators earn. A 30% fee still applies to Robux included in trades.20,25,36

10 · Creators

Classic-clothing creators lost more than half their share. The split stayed.

On 14 July 2026 Roblox put classic 2D clothing on the same revenue split as 3D items. The creator’s share fell from 70% to 30% on Marketplace sales and from 60% to 30% on sales inside experiences.28

Creator share · Marketplace70→30%
Cut in creator revenue · Marketplace−57%
Creator share · in experiences60→30%
Upload fee, Robux0→10→80
Announced fee and advanceWithdrawn
Roblox softened the cost of entry after the backlash. It kept the new split.

Roblox announced a 200-Robux upload fee and a 600-Robux publishing advance on 7 July 2026, then withdrew both on 13 July, before they took effect. The upload fee became 80 Robux, up from 10 in March and from nothing before that; the advance stayed at 10 Robux. The revenue split did not change. The March and July announcement threads drew more than 26,000 and 18,000 likes across their replies.27,28

Consumer spends$100About 10,000 Robux at Roblox’s $0.01 average selling price30
Creator earns, in-experience sale7,000Robux, the standard 70% share30
Creator can cash out$26.60At $0.0038 per Robux; $37.80 at the US age-checked adult rate from 8 June 202632,34

An illustrative waterfall, not Roblox’s margin. Roblox itself describes creators’ effective earnings as rising “to 37.8% from 26.6%” for age-checked US adult spend. The remainder is not Roblox’s profit: it also pays app-store fees of up to 30%, processing and hosting. On Marketplace avatar items the creator’s share starts at 30% at the price floor and rises for higher-priced items.29,30,32

12 · Counterweights

Why the conclusion is Supports, not Strongly Supports.

The strongest evidence against a hostile reading, with full credit to Roblox.

Creators

Payouts have risen

  • Developer exchange fees rose from $922.8 million in 2024 to $1,503.1 million in 2025, from 26% to 31% of revenue.30
  • The standard DevEx rate rose to $0.0038 on 5 September 2025, the first increase since 2017.5
  • A higher rate for qualifying US adult spend began 8 June 2026.32
Prices

Mechanisms that lower what customers pay

  • Regional pricing only lowers a creator’s default price.12
  • Plus discounts and targeted Offers are funded by Roblox, not creators.36,39
  • Web and gift-card buyers get up to 25% more Robux.7
Protections

Refunds, appeals and parental tools

  • Robux credits for moderated avatar items, committed into 2027.18
  • Appeals reverse a meaningful number of moderation decisions.22
  • Free parental controls; high-spend alerts are on by default for linked parents.37
  • The November 2026 Terms add notice and appeal protections.2

Parental spending limits. Roblox provides meaningful parental controls, but the strongest spending controls require parent setup rather than operating as universal defaults: the monthly spending limit’s default is “No limit”, it applies to under-13 accounts in most regions, and it does not cover gift-card redemptions.37

13 · Investor relevance · RBLX

The same structure shows up in Roblox’s filings.

Roblox is publicly traded. These connections are drawn from its own disclosures. This is not investment advice and makes no prediction.

Deferred revenue · 30 Jun 2026$6.9bn
Estimated paying-user life27 months
Developer exchange fees · 2025$1.50bn
Apple share of revenue · 2025 → Q2 202629→25%
Settlement accruals · H1 2026$91m

Where the CHI findings meet the business

  • Payment-channel mix. Steering to the web lowers app-store fees and is visible in the falling Apple share.9,33
  • Subscriptions. Plus now gates trading, transfers and publishing; the cross-game sales ban “negatively impacted” monetization.33

Disclosed risks

  • Safety and engagement. Roblox says its safety changes “have impacted and may continue to impact” engagement, revenue and bookings.33
  • Parental-consent laws. State laws on minors’ purchases “may have an adverse impact on our revenue and bookings.”30

About the $6.9 billion. Deferred revenue reflects customer spending that Roblox recognizes over the estimated life of a paying user. It is an accounting balance, not cash held for users and not a refundable balance.33

14 · Key dates

A stable contract, then a year of new gates.

  1. June 2017
    Revocable licence and forfeiture powers already in the TermsRoblox terms
  2. 26 Nov 2024
    Differential Robux pricingRoblox statement
  3. 5 Sep 2025
    Standard DevEx rate rises to $0.0038Roblox statement
  4. 30 Apr 2026
    Premium closes; Plus launchesRoblox statement
  5. 30 May 2026
    Legacy Premium loses its 10% purchase bonusRoblox statement
  6. June 2026
    Managed Pricing, and a higher creator rate for US adult spend

    Price tests enrol new items by default from 15 June; the $0.0054 rate begins 8 June.11,32

    Roblox statement
  7. 14 Jul 2026
    Classic-clothing creator split changesRoblox statement
  8. 24 Sep 2026
    Plus private servers cut to one per gameRoblox statement
  9. 1 Nov 2026
    New Terms take effect

    Forfeiture rights restated more explicitly, with added notice and appeal protections.2

    Roblox terms
15 · What is not established

What this page does not claim.

About conduct

  • That Roblox raised Robux or Premium prices.
  • That Roblox introduced its forfeiture powers in 2026.
  • That a chargeback automatically deletes an account.
  • That Roblox runs gambling, or that a court has said so.

About the evidence

  • What a successful appeal restores, which Roblox does not document.
  • Whether app purchase screens disclose the web bonus.
  • PlayStation and Amazon Robux amounts.
  • How many accounts lost Robux to termination.

Final CHI assessment · Supports

The money goes in. The value stays inside.

Roblox does not primarily disadvantage customers by raising headline prices. The stronger CHI case is structural. Once money becomes Robux, an ordinary customer has effectively entered a closed economy: the currency cannot normally be converted back to cash, purchased digital value depends on continued account access, pricing is abstracted through Robux, and Roblox retains broad contractual control over both accounts and virtual content.

The case is strengthened by fragmented refund pathways, per-user price testing, channel-dependent Robux economics, and the growing role of a subscription in trading, transfers and publishing.

The evidence does not justify Strongly Supports. Creator payouts have improved materially, regional pricing only lowers prices, Roblox funds Plus discounts, moderated-item credits exist, and no court or regulator has adjudicated Roblox’s own monetization mechanics as deceptive or unlawful. No numerical CHI, CVI or CFS score has been assigned.

Consumer cash-outNone
Robux on terminationCan be invalid
Economic functions behind PlusFour
Creator payouts, 2025+63%
Adjudicated findingNone
CHI conclusionSUPPORTS

Roblox kept the price of a Robux stable,
and kept control over what a Robux buys.

Sources

Evidence behind this page.

Every statement on this page comes from the Roblox CHI research dossier and its fact-check (16 October 2026) and traces to a source below. Primary sources lead. Roblox help and Terms pages were read verbatim with their edit dates on 15–16 October 2026; historical Terms come from Internet Archive captures. Secondary sources are used only where primary evidence does not reach.

  1. Roblox Terms of Use (version in force before 1 Nov 2026; §2(e), §3, §4). en.help.roblox.com Roblox
  2. Roblox Terms of Use, effective 1 Nov 2026 (§4.3, §4.4, §5.1.1, §5.1.2, §15.2). en.help.roblox.com Roblox
  3. Roblox Terms of Use for the EEA, UK and Switzerland, effective 1 Nov 2026 (§5.1.2, §6.7); Roblox Terms of Use for Korea. en.help.roblox.com, en.help.roblox.com Roblox
  4. Roblox Terms of Use, Internet Archive captures June 2017 to May 2026 (e.g. 16 Dec 2020). web.archive.org Primary
  5. Roblox Creator Hub, “Developer Exchange” (eligibility, Earned Robux, rate), and Developer Exchange Terms of Use. create.roblox.com, en.help.roblox.com Roblox
  6. Roblox Help Center purchase articles 206142306 and 203313500 (read 15 Oct 2026). en.help.roblox.com Roblox
  7. Roblox DevForum, “Users can enjoy up to 25% more Robux on computer, web and gift cards”, 26 Nov 2024. devforum.roblox.com Roblox
  8. Roblox “Buy Robux” page, embedded package data (read 16 Oct 2026). roblox.com Roblox
  9. Roblox fourth-quarter 2025 shareholder letter, Form 8-K Ex. 99.1, 5 Feb 2026. sec.gov Roblox
  10. Roblox Creator Hub, “Price optimization”. create.roblox.com Roblox
  11. Roblox DevForum, “Managed Pricing: one system for better pricing and earnings growth”, 15 Jun 2026, and replies of 16 Jun 2026. devforum.roblox.com Roblox
  12. Roblox Creator Hub, “Regional pricing”. create.roblox.com Roblox
  13. Roblox Help Center article 203313290, refunds (edited 7 Apr 2026). en.help.roblox.com Roblox
  14. Roblox Help Center article 203312650, unauthorized charges (edited 24 Aug 2026). en.help.roblox.com Roblox
  15. Roblox Help Center article 31850947233044, paid-access refunds. en.help.roblox.com Roblox
  16. Roblox Creator Hub, “Marketplace moderation”. create.roblox.com Roblox
  17. Roblox DevForum, “Transaction Refunded” webhook announcement, 23 Sep 2026. devforum.roblox.com Roblox
  18. Settlement agreement, Doe v. Roblox Corp., N.D. Cal. No. 3:21-cv-03943-WHO, Dkt. 54-1 (§3.5, §11.1). courtlistener.com Primary
  19. Doe v. Roblox Corp., order granting final approval, Dkt. 89, 5 Oct 2023; post-distribution accounting, Dkt. 95, 25 Apr 2024. courtlistener.com Primary
  20. Roblox Help Center, “Trading on Roblox” (article 203313310). en.help.roblox.com Roblox
  21. Roblox Help Center, “Appeal your content or account moderation” (article 360000245263). en.help.roblox.com Roblox
  22. Roblox, EU Digital Services Act transparency report data for 2025 (complaints and reversals). cms-media.roblox.com Roblox
  23. Roblox Help Center, “Roblox Premium Membership” (article 360024256251). en.help.roblox.com Roblox
  24. Roblox Help Center, “Roblox Plus” (article 47967913158164). en.help.roblox.com Roblox
  25. Roblox DevForum, “Disabling cross-game sales of passes and dev products and introducing the Transfers API”, May 2026; Help Center, “Sending and Receiving Robux”. devforum.roblox.com Roblox
  26. Roblox DevForum, “Changes to Roblox Plus private server limits”, 15 Jul 2026. devforum.roblox.com Roblox
  27. Roblox DevForum, “Building a safer Marketplace: updates to 2D avatar items uploading and publishing requirements”, 5 Mar 2026. devforum.roblox.com Roblox
  28. Roblox DevForum, “Building stronger protections and a more consistent Marketplace: unifying 2D and 3D avatar item publishing”, 7 Jul 2026, with the 13 Jul 2026 update. devforum.roblox.com Roblox
  29. Roblox Creator Hub, “Marketplace fees and commissions”. create.roblox.com Roblox
  30. Roblox Corporation, Form 10-K for fiscal 2025. sec.gov Roblox
  31. Roblox Community Standards. about.roblox.com Roblox
  32. Roblox Creator Hub, “18+ DevEx rate”. create.roblox.com Roblox
  33. Roblox Corporation, Form 10-Q for the quarter ended 30 Jun 2026, and second-quarter 2026 shareholder letter. sec.gov Roblox
  34. Order on motion to dismiss, De Ridder v. Roblox Corp. (Colvin consolidated action), N.D. Cal. No. 3:23-cv-04146-VC, Dkt. 315, 10 Dec 2025; Roblox first-quarter 2026 shareholder letter (creator earnings). justia.com, sec.gov Primary
  35. Nevada Attorney General, consent judgment, State of Nevada v. Roblox Corp., A-26-944136-B, 15 Apr 2026. ag.nv.gov Primary
  36. Roblox DevForum, Roblox Plus announcement, 10 Apr 2026. devforum.roblox.com Roblox
  37. Roblox Help Center, parental spending controls and notifications (articles 4409125091348, 4409139163412; edited 14–15 Oct 2026). en.help.roblox.com Roblox
  38. Roblox Subscription Terms, effective 30 Apr 2026. en.help.roblox.com Roblox
  39. Roblox DevForum, Offers announcements, Jun and 9 Sep 2026. devforum.roblox.com, devforum.roblox.com Roblox
  40. Mississippi and Kansas settlements, as reported by WDAM (22 Jun 2026) and KCTV5 (29 Sep 2026). wdam.com, kctv5.com Secondary
  41. Netherlands Authority for Consumers and Markets, “ACM launches investigation into Roblox”, 30 Jan 2026. acm.nl Primary

Limits carried onto this page. CHI did not open a Roblox account or make purchases, so no app or console purchase flow was observed first-hand. Channel amounts rest on Roblox’s own purchase-page data, its announcements and Microsoft’s catalogue; PlayStation and Amazon amounts were not verified. The account-termination analysis is contractual: Roblox does not publish how often Robux are invalidated or what successful appeals restore.

Status. Research frozen 16 October 2026. No numerical CHI, CVI or CFS score has been assigned; scoring is reserved for a later calibration stage.

Reading this beside the rest of the index

Platforms where value is earned, spent and held inside.

Roblox is assessed here on what customers hold after paying, not on the quality of its games. Twitch and Patreon show other creator platforms in the same sector; the Lexicon entries on platform lock-in and digitally contingent ownership describe the patterns in general. Read the methodology for why no score is assigned yet.

Same sector · Creator PlatformsRead Twitch → Lexicon patternRead Digitally Contingent Ownership → Lexicon patternRead Platform Lock-In → Every company in the sectorBrowse Creator Platforms →